:root{
  /* 제안 보고서와 같은 체계: 공문 남색 + 놋쇠색 포인트. 왼쪽 담당자 화면, 오른쪽 보호자 폰 */
  --ink:#1b2433; --muted:#5b6475; --line:#d9dde5; --bg:#eef1f5; --card:#ffffff;
  --navy:#22365c; --navy-soft:#e6ecf6; --accent:#b07a12; --accent-soft:#fdf1dc;
  --ok:#22603c; --ok-soft:#e5f3ea; --warn:#9a4316; --warn-soft:#fbe6dc;
  --display:"IBM Plex Sans KR","Noto Sans KR",system-ui,sans-serif;
  --body:"Noto Sans KR","Apple SD Gothic Neo","Malgun Gothic",system-ui,sans-serif;
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font-family:var(--body);font-size:14px;line-height:1.55}
button,select{font:inherit}
button{cursor:pointer;border:1px solid var(--line);background:var(--card);color:var(--ink);border-radius:8px;padding:7px 12px}
button:hover{border-color:var(--navy)}
button:focus-visible,select:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
button.primary{background:var(--navy);color:#fff;border-color:var(--navy);font-weight:700}
button.ghost{background:transparent}
button.on{background:var(--navy);color:#fff;border-color:var(--navy)}
button:disabled{opacity:.45;cursor:not-allowed}
.kicker{font-size:12px;color:var(--muted)}

.topbar{position:sticky;top:0;z-index:5;background:var(--card);border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr auto auto;gap:6px 20px;align-items:center;padding:10px 20px}
.brand{display:grid}
.brand b{font-family:var(--display);font-size:17px}
.clock{display:grid;justify-items:end;text-align:right}
.clock b{font-family:var(--display);font-size:22px;font-variant-numeric:tabular-nums;line-height:1.2}
.phase{font-size:12px;font-weight:700;color:var(--accent)}
.controls{display:flex;gap:6px;flex-wrap:wrap}
.next-info{grid-column:1/-1;font-size:12px;color:var(--muted)}
.next-info b{color:var(--ink)}

.steps{display:flex;gap:10px;align-items:center;padding:10px 20px;overflow-x:auto;background:var(--card);border-bottom:1px solid var(--line)}
.steps-title{font-weight:700;white-space:nowrap;font-size:13px}
.steps ol{display:flex;gap:6px;margin:0;padding:0;list-style:none}
.steps li button{white-space:nowrap;font-size:12px;padding:5px 10px;border-radius:99px}
.steps li button.done{background:var(--navy-soft);border-color:transparent}
.steps li button.cur{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:700}
.step-hint{margin:0;padding:10px 20px;background:var(--accent-soft);color:#6b4806;font-size:13px;border-bottom:1px solid #f0dcb4}
.step-hint:empty{display:none}

.layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;padding:20px;max-width:1440px;margin:0 auto;align-items:start}
@media (max-width:960px){.layout{grid-template-columns:1fr}.topbar{grid-template-columns:1fr}.clock{justify-items:start;text-align:left}}

.admin{background:var(--card);border:1px solid var(--line);border-radius:12px;overflow:hidden}
.admin-head{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;padding:12px 16px;background:var(--navy);color:#fff}
.admin-head b{font-family:var(--display);font-size:15px}
.tabs{display:flex;gap:4px;flex-wrap:wrap}
.tabs button{background:transparent;color:#cfd9ec;border-color:transparent;padding:5px 10px}
.tabs button.on{background:#fff;color:var(--navy);font-weight:700}
.cnt{font-size:11px;opacity:.8}
.tabpane{padding:16px;display:grid;gap:14px}

.alerts{border:1px solid #f0dcb4;background:var(--accent-soft);border-radius:10px;padding:10px 12px;display:grid;gap:6px}
.alerts.none{background:var(--ok-soft);border-color:#c5e3cf;color:var(--ok)}
.alerts .row{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;font-size:13px}
.alerts .row button{font-size:12px;padding:3px 10px;flex:none}
.alerts .ttl{font-weight:700}

.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:8px}
.kpi{border:1px solid var(--line);border-radius:8px;padding:8px 12px;display:grid}
.kpi span{font-size:12px;color:var(--muted)}
.kpi b{font-family:var(--display);font-size:22px;font-variant-numeric:tabular-nums}

.sess-tabs{display:flex;gap:6px;flex-wrap:wrap}
.sess-tabs button{display:grid;text-align:left;gap:0;padding:8px 12px}
.sess-tabs button small{font-size:11px;opacity:.85}

.tbl{overflow-x:auto;border:1px solid var(--line);border-radius:8px}
table{border-collapse:collapse;width:100%;min-width:760px;font-size:13px}
th,td{padding:7px 9px;border-bottom:1px solid #eceef2;text-align:left;vertical-align:middle}
th{background:var(--navy-soft);font-size:12px;white-space:nowrap}
tr:last-child td{border-bottom:none}
tr.flash td{animation:flash 1.6s ease-out}
@keyframes flash{from{background:#fff3c4}to{background:transparent}}
@media (prefers-reduced-motion:reduce){tr.flash td{animation:none}}
td.num{font-variant-numeric:tabular-nums;white-space:nowrap;color:var(--muted)}
td.last{color:var(--muted);font-size:12px;max-width:260px}
.st{display:inline-block;border-radius:99px;padding:1px 9px;font-size:12px;font-weight:700;white-space:nowrap}
.st.ok{background:var(--ok-soft);color:var(--ok)}
.st.wait{background:var(--navy-soft);color:var(--navy)}
.st.pend{background:var(--accent-soft);color:#7a5208}
.st.bad{background:var(--warn-soft);color:var(--warn)}
.st.mute{background:#f1f2f4;color:#6b7280}
.chip{display:inline-block;font-size:11px;padding:0 7px;border-radius:99px;border:1px solid var(--line);color:var(--muted);white-space:nowrap}
.chip.out{border-color:#e0b9a2;color:var(--warn)}
.chip.sms{border-color:#9db5e3;color:var(--navy)}
.chip.fail{border-color:var(--warn);color:#fff;background:var(--warn)}
.rowbtns{display:flex;gap:4px;align-items:center}
.rowbtns button{font-size:12px;padding:3px 8px}
.rowbtns select{font-size:12px;padding:2px;border:1px solid var(--line);border-radius:6px;max-width:92px}

.teams{display:flex;gap:8px;flex-wrap:wrap}
.team{border:1px solid var(--line);border-radius:8px;padding:8px 12px;font-size:13px}
.team b{display:block;font-size:12px;color:var(--accent)}

.log{display:grid;gap:2px}
.log .f{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:6px}
.log .f button{font-size:12px;padding:3px 10px;border-radius:99px}
.log .it{display:grid;grid-template-columns:96px 70px 1fr;gap:8px;padding:6px 4px;border-bottom:1px solid #f0f1f4;font-size:13px}
.log .it span:first-child{color:var(--muted);font-variant-numeric:tabular-nums}
.tag{font-size:11px;border-radius:4px;padding:0 6px;justify-self:start;align-self:start;font-weight:700}
.tag.auto,.tag.sys{background:var(--navy-soft);color:var(--navy)}
.tag.reply{background:var(--ok-soft);color:var(--ok)}
.tag.user{background:var(--accent);color:#fff}
.tag.fail,.tag.alert{background:var(--warn-soft);color:var(--warn)}
.tag.manual{background:#1b2433;color:#fff}

.report h3{margin:0;font-family:var(--display);font-size:16px}
.report .big{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:8px}
.report .big div{border-radius:8px;padding:10px 12px;background:var(--navy-soft);display:grid}
.report .big div.hl{background:var(--accent-soft)}
.report .big b{font-family:var(--display);font-size:24px}
.report td.n{text-align:right;font-variant-numeric:tabular-nums}
.muted{color:var(--muted)}
.rules ol{margin:0;padding-left:20px;display:grid;gap:6px}

/* 폰 */
.phone-col{position:sticky;top:150px;display:grid;gap:8px}
@media (max-width:960px){.phone-col{position:static;justify-items:center}}
#who{padding:7px;border:1px solid var(--line);border-radius:8px;background:var(--card);width:100%;max-width:320px}
.phone{width:320px;border:10px solid #1f232b;border-radius:38px;overflow:hidden;background:#fff;box-shadow:0 10px 30px rgba(0,0,0,.15)}
.sb{height:26px;background:#1f232b;color:#fff;font-size:11px;display:flex;justify-content:space-between;padding:4px 18px 0}
.screen{height:600px;overflow-y:auto;display:flex;flex-direction:column}
.bar{padding:10px 14px;font-weight:700;border-bottom:1px solid #e3e6eb;display:flex;gap:8px;align-items:center;background:#fff;position:sticky;top:0;z-index:1}
.bar button{border:none;padding:2px 6px;font-size:16px;background:transparent}
.chat{background:#bacee0;padding:12px 10px 18px;display:flex;flex-direction:column;gap:12px;flex:1}
.empty{color:#3a4352;text-align:center;font-size:13px;padding:40px 10px}
.msg{display:flex;gap:6px;align-items:flex-start}
.ava{width:32px;height:32px;border-radius:11px;background:var(--navy);color:#fff;font-size:10px;display:grid;place-items:center;flex:none;font-weight:700}
.nm{font-size:11px;color:#3a4352;margin-bottom:3px}
.bub{background:#fff;border-radius:4px 14px 14px 14px;overflow:hidden;width:214px;font-size:12px;line-height:1.55}
.bub .h{background:#fee500;font-weight:700;padding:6px 10px}
.bub.sms .h{background:#e3e6eb}
.bub.fail{opacity:.6}
.bub.fail .h{background:var(--warn-soft);color:var(--warn)}
.bub .b{padding:9px 10px;display:grid;gap:4px}
.bub .t{font-weight:700;font-size:13px}
.bub button{margin:0 10px 10px;width:calc(100% - 20px);font-weight:700;background:#f7f8fa;font-size:12px}
.time{font-size:10px;color:#4b5565;align-self:flex-end;white-space:nowrap}
.new{width:7px;height:7px;border-radius:50%;background:#e5484d;display:inline-block;margin-left:4px}

.page{background:#f5f6f8;padding:16px;display:grid;gap:12px;align-content:start;flex:1}
.page .org{font-size:12px;color:var(--muted)}
.page .tt{font-family:var(--display);font-size:19px;font-weight:700}
.page .info{background:#fff;border:1px solid #e3e6eb;border-radius:10px;padding:12px;display:grid;gap:6px}
.page .info div{display:flex;justify-content:space-between;gap:10px}
.page .info span:first-child{color:var(--muted)}
.page .dl{background:var(--accent-soft);color:#7a5208;border-radius:8px;padding:8px 10px;font-weight:500}
.page .b1{background:var(--navy);color:#fff;border:none;border-radius:10px;padding:13px;font-weight:700;font-size:15px;width:100%}
.page .b2{background:#fff;color:var(--warn);border:1px solid #e0b9a2;border-radius:10px;padding:12px;font-weight:700;width:100%}
.page .state{border-radius:10px;padding:12px;font-weight:700;text-align:center;font-size:15px}
.page .state.ok{background:var(--ok-soft);color:var(--ok)}
.page .state.wait{background:var(--navy-soft);color:var(--navy)}
.page .state.bad{background:var(--warn-soft);color:var(--warn)}
.page .sm{font-size:12px;color:var(--muted);text-align:center}
.page .lk{background:none;border:none;color:var(--muted);text-decoration:underline;font-size:12px;padding:2px}
.qr{width:140px;height:140px;justify-self:center;background:#fff;border:1px solid #e3e6eb;border-radius:6px;padding:8px}
.qr svg{width:100%;height:100%;display:block}
.scan{background:#1f232b;color:#fff;border:none;border-radius:8px;padding:9px;font-size:13px}
.stars{display:flex;gap:6px;justify-content:center}
.stars button{width:44px;height:44px;font-size:18px;border-radius:10px}
.confirm-box{border:1px solid #e0b9a2;background:#fff;border-radius:10px;padding:12px;display:grid;gap:8px}
.phone-note{font-size:12px;color:var(--muted);max-width:320px;margin:0}

.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:#1b2433;color:#fff;padding:10px 16px;border-radius:10px;font-size:13px;opacity:0;pointer-events:none;transition:opacity .2s;max-width:90vw;z-index:10}
.toast.show{opacity:1}
.foot{text-align:center;font-size:12px;color:var(--muted);padding:0 20px 30px}
td b{white-space:nowrap}
.rowbtns button{white-space:nowrap}